This website is operated by HUNG SON AAI CO., LTD, a company registered in Vietnam. We provide online shopping and delivery of household products to customers in the Philippines via third-party logistics providers, including J&T Express Philippines.
We take your privacy very seriously. This policy explains how we collect, use, store, and protect your personal information. By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal data from you only when necessary, particularly in relation to processing your orders and improving our services.
You can browse bilinow.online without providing any personal information. When browsing anonymously (without logging in), we cannot identify you.
When creating an account or placing an order, we may collect the following data:
- Full name
- Delivery address
- Contact phone number
- Email address (if applicable)
2. How We Use Your Personal Data
Your information will be used for the following purposes:
- Fulfilling and delivering your orders
- Providing order status updates and customer support
- Sending updates or marketing communications (only if you opt in)
- Managing your account
- Verifying payment transactions
- Improving website performance through anonymous statistics and analytics
If you have agreed to receive marketing emails, we may send you updates on our products, promotions, and services. You can opt out at any time.
We may provide your name and address to trusted third parties (e.g. couriers) to complete delivery.
Note: Some delivery providers may require additional identification (e.g. government-issued ID number) for customs clearance or delivery confirmation.
3. Data Retention
Your data will be retained only for as long as is necessary for the purposes stated above, or as required by applicable laws.
4. Personal Data Security
We use appropriate security measures to protect your data:
- Access to personal data is limited to authorized personnel only
- Digital systems are protected against unauthorized access using industry-standard technologies
- We use 128-bit SSL (Secure Socket Layer) encryption to protect your financial data during transactions
When personal data is no longer needed, it will be securely deleted or anonymized.
5. Sharing of Personal Data
We do not sell, rent, or trade your personal data to any third party.
We may share your data only with:
- Internal departments within HUNG SON AAI CO., LTD
- Trusted third parties such as logistics partners, solely for delivery purposes
- Legal authorities when required by law or in case of emergencies to prevent risk to life or safety
6. Access & Account Management
You can access and manage your order history, delivery address, and account information by logging in to your customer account.
You are responsible for keeping your login credentials safe. We are not liable for any misuse resulting from unauthorized access to your account due to compromised credentials.
7. Use of Cookies and Technical Data
When you visit our website, we may collect technical data automatically from your browser, such as:
- IP address
- Browser type and version
- Time and date of access
- Pages visited
- Referring website
These details are used for website optimization and analytics purposes only and are not linked to personally identifiable information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and the revised version will be effective as soon as it is published.
9. Contact Us
If you have any questions, feedback, or complaints about our privacy practices, please contact us at:
📧 **Email**: bilinow.online@gmail.com